11 Questions to Ask Before You Sign an SEO Proposal (and What a Strong Answer Sounds Like)

Three SEO proposals can look almost identical. These 11 questions show what each provider found, who does the work, and what you own when it ends, with a strong and a thin answer for each.

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Saba Samdani

SEO & Growth Strategist · 10+ years experience

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11 questions to ask before you sign an SEO proposal.

Three SEO proposals can look almost identical: the same audit, the same “content strategy”, the same monthly report, and a 12-month term. The differences that matter sit in what each provider found before writing, who does the work, and what you own when it ends. Google’s own guide to hiring an SEO, updated in June 2026, says no one can guarantee a top ranking. These 11 questions show the rest.

Three questions with a strong and a thin answer side by side: what did you find, which result will you report, and what if it doesn't happen.
The difference is specifics: names, numbers, and dates.

A note on where we stand: The Clarity Box sells SEO services, so we have a stake in how you judge proposals, including ours. Every question below applies to us too, and we would rather you used them on us than skipped them.

Key takeaways

  • Ask what the provider found before writing the proposal, who does the work, and what happens in the first 30 days.
  • Make sure you own every account: Analytics, Search Console, your Business Profile, the content, and the reports.
  • Treat a ranking guarantee as a reason to stop, and read the exit terms before the deliverables.

Why are SEO proposals so hard to compare?

Because the usual ways of comparing them measure the provider’s marketing, not the work you would get. Three common shortcuts tend to mislead:

  • Case studies. A percentage with no starting number, no timeframe, and no named client tells you little. “300% more traffic” from 100 visits a month is a different story from 300% on 50,000.
  • Years in business. Experience matters, but it says nothing about who will be on your account. The person on the sales call is not always the person doing the work.
  • Price. A low monthly fee can buy a templated report and little else. A high one can buy the same thing with better design. The price on its own does not tell you which you are getting.

The questions that separate proposals are about specifics: what the provider found, what they will do first, how they will prove it worked, and what you keep when you leave. Google’s guide to hiring an SEO makes the same point from the other side: be wary of anyone who can’t clearly explain what they intend to do and why.

Key point: a strong proposal could only have been written for your business. If you could swap in a competitor’s name and nothing else changes, keep asking questions.

The 11 questions to ask before you sign

Ask them in a call, not by email, and listen for specifics: names, dates, numbers, and things only someone who looked at your business would know.

1. What did you find before writing this proposal?

This is the question that separates diagnosis from a template. If you want to know what a provider should be able to spot, our 30-minute search health check walks through the same first look.

  • Strong answer: “Your service pages for Brampton and Mississauga share most of their text, and Search Console shows neither getting clicks. Your Business Profile lists one category when three apply.”
  • Thin answer: “Every business needs content, links, and technical SEO.”

2. What exactly happens in the first 30 days?

The first month shows whether there is a plan or a retainer.

  • Strong answer: A short list of named tasks, in order, with who does each and what you will see at the end of the month.
  • Thin answer: “Onboarding and research.” Nothing you could check.

3. Which business result will the reports track?

Rankings and traffic are signals. Calls, form fills, bookings, and qualified leads are results.

  • Strong answer: “We’ll track calls and form submissions from organic search, separate from branded searches, and show them against a baseline from the last three months.”
  • Thin answer: “You’ll get a monthly report with rankings for 50 keywords.”

4. Who will do the work, and can I meet them?

The person who pitched may not be the person who works on your account.

  • Strong answer: A named strategist and a named specialist, with what each handles and how often you will hear from them.
  • Thin answer: “A dedicated team.” No names.

5. Who owns the accounts and everything you create?

Your Google Analytics property, Search Console, Business Profile, Tag Manager, content, and any tools set up for you should sit in your accounts. Google’s guide advises giving an SEO read-only Search Console access for an audit, rather than write access.

  • Strong answer: “Everything is created under your accounts. We are added as users and removed when we leave.”
  • Thin answer: “We set it all up on our side so it’s easier.”
Checklist of six things that should sit in your own accounts: Google Analytics, Search Console, Business Profile, Tag Manager, content, and reporting dashboards.
Everything in your accounts; the provider is added as a user.

6. How do you earn links, and can I see examples?

Links still matter, and how they are earned matters more. Google’s guide lists link schemes as a warning sign.

  • Strong answer: Real examples of placements earned through data, partnerships, local press, or useful resources, and a clear statement of what they will not do.
  • Thin answer: “We have a network of sites,” or a fixed number of links per month at a fixed price.

7. What is not included?

Knowing what sits outside the scope prevents most disputes later.

  • Strong answer: A plain list: development work, content writing beyond a set number of pages, paid ads, design.
  • Thin answer: “We take care of everything.”

8. What should I expect by month three and month six, and what if it doesn't happen?

This is where guarantees appear. Google says no one can guarantee a top ranking.

  • Strong answer: Ranges based on your starting point, the signals they expect to move first, and what they would change if those signals do not move.
  • Thin answer: “Page one in 90 days, guaranteed.”
Four phrases worth questioning in an SEO proposal, each with the question to ask back.
Not proof of a bad provider, but a reason to ask more.

9. How long is the contract, and how do I leave?

The exit terms tell you how the provider expects to keep you: by results, or by contract.

  • Strong answer: A notice period you can live with, a handover of all work and access, and no fee to get your own accounts back.
  • Thin answer: A 12-month term with automatic renewal and no handover clause.

10. How do you handle AI search, and how would we measure it?

AI answers now sit at the top of many results pages. In our study of 7,090 Canadian searches, 72.9% showed an AI Overview, so it is fair to ask. It is also an area where many proposals add a new line item.

  • Strong answer: What they would check (whether your business is named in AI answers for your core questions), how often, and how it connects to the SEO work already in the plan.
  • Thin answer: A new acronym, a separate fee, and no way to measure it.

11. Can I speak to a current client like me?

A reference from a similar business is worth more than a case study.

  • Strong answer: “Yes, here are two current clients in services like yours. Call them without us on the line.”
  • Thin answer: “Our clients are confidential,” with no alternative offered.

Key point: the most revealing question is often the first one. A provider who found something specific before writing the proposal has already started doing the job.

All 11 questions at a glance

Print this or keep it open on the call. Each row is the short version of a question above.

Printable one-page checklist of the 11 questions with tick boxes.
Keep it open on the call.
# Question A strong answer includes A thin answer sounds like
1 What did you find before writing this? Specific problems on your site or profile “Every business needs content and links”
2 What happens in the first 30 days? Named tasks, in order, with owners “Onboarding and research”
3 Which business result will you report on? Calls, forms, or bookings against a baseline Rankings for a long keyword list
4 Who will do the work? Named people and how often you’ll hear from them “A dedicated team”
5 Who owns the accounts and assets? Everything in your accounts, you add them as users “We set it up on our side”
6 How do you earn links? Real examples, and what they won’t do A network of sites, links per month at a fixed price
7 What is not included? A plain list of exclusions “We take care of everything”
8 What by month three and six? Ranges from your starting point, and a plan B A ranking guarantee
9 How do I leave? Reasonable notice, full handover, no fee for your accounts Auto-renewing 12-month term, no handover
10 How do you handle AI search? What they check, how often, how it’s measured A new acronym and a separate fee
11 Can I call a current client? Two similar clients, called without them “Our clients are confidential”

Who is this checklist wrong for?

It is built for a business choosing an ongoing SEO provider. It fits less well in three cases:

  • You are buying a one-off fix, such as a site migration or a technical audit. Questions 2, 3, and 9 matter less. Ask instead what you will receive, by when, and how you will know it was done correctly.
  • You are hiring someone in-house. Ownership and exit terms work differently for an employee. The first four questions still apply in an interview.
  • You plan to do it yourself. Then the questions become your own plan. If you can’t answer question 1 about your own business, start with a diagnosis before spending on anything.

One more piece of advice, from a firm that sells SEO: if another provider answers all 11 well and suits your budget better, hire them.

Does any of this change by country?

The questions don’t. What changes is the paperwork around them.

  • Contract terms: Consumer and business contract law differ between Canada (by province), the US (by state), and the UK. Auto-renewal and notice terms that are routine in one place can be limited in another. If the term is long, have the contract read where you operate.
  • Reviews and testimonials: If a provider offers to “handle reviews” as part of the package, be careful. Canada’s Competition Bureau, the US Federal Trade Commission, and the UK’s Competition and Markets Authority all treat fake or undisclosed reviews as unlawful. Our guide to removing fake or unfair Google reviews explains the rules in each country.
  • Where the work is done: Ask whether any of the work is subcontracted, and to whom. It does not make the work worse, but you should know who has access to your accounts.

If you want a second opinion on a proposal you already have, an independent SEO audit shows what is actually wrong with the site, and our SEO strategy page explains how The Clarity Method turns findings into a plan. You can also start with a free audit.

Frequently asked questions

Start with what they found before writing the proposal, what happens in the first 30 days, which business result they will report on, who does the work, who owns the accounts, and how you leave. The full list of 11 is in this article, each with a strong and a thin answer.

Ask for the starting number, the timeframe, and a client you can call. A percentage without a baseline can't be checked, and a provider with real results can usually give all three.

No. Google's own guide to hiring an SEO states that no one can guarantee a #1 ranking on Google. Treat a guarantee as a reason to look elsewhere.

You should. Set them up under your business's own Google account and add the provider as a user. For an audit, Google suggests giving read-only access to Search Console.

Not always. Some clients ask for confidentiality. A good provider will still offer something you can check, such as a call with a current client or a redacted example of their work.

It depends on where you start, how competitive your market is, and how quickly changes get made. Google's guide suggests asking the provider directly what results to expect and in what timeframe. A strong answer gives ranges and early signals, not a single date.

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WEIGHING AN SEO PROPOSAL?
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ABOUT THE AUTHOR
Picture of Saba Samdani
Saba Samdani

Saba is an SEO and growth strategist with over 10 years of experience in SEO, content strategy, and digital marketing. She writes about organic growth, content optimization, technical SEO, and AI-powered search, translating complex concepts into practical, data-informed insights that help businesses make smarter marketing decisions.

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